“The difference between a customer and a client – when you are a customer, you are without representation, much like buying a boat, car or when shopping i general. The agent assisting you is employed by, and works for the seller and is obligated to get the highest price and best terms for the seller. This agent or sub-agent will be honest and disclose all material facts abut the property but must work in the seller’s best interest at all times.”
“when you become a buyer client, you are fully represented. You actually hire an agent to professionally advise and represent you. Your agent will then work in your best interest to gain the best price and terms for you. Your agent also owes you a full range of professional services including complete loyalty, full disclosure and the preservation of your confidential information.